Connect, Support, & Engage is a framework designed to enhance community interaction and service delivery. It fosters strong relationships, provides essential resources, and encourages active participation from residents. Together, these elements create a responsive and vibrant Township that prioritizes community well-being and collaboration.
The Township is committed to providing exceptional, equitable, and accessible customer service. Staff are empowered to make decisions that ensure meaningful, fair, and respectful experiences for all customers. It’s essential for customers to behave respectfully, fostering a welcoming environment. The Township's success depends on collaboration that balances individual needs with its overall responsibilities.
Service Request and Complaint Handling Policy
The Township is dedicated to delivering high-quality services and fostering positive relationships with all stakeholders. We value feedback, including complaints, as they offer insights into customer satisfaction and identify areas for improvement. This policy outlines how the public can submit service requests and complaints, aiding the Township in maintaining exceptional service and continuous operational improvement.
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